Contact us
Real people read these. Include the email address on your account and we can help much faster.
Where to write
| Topic | |
|---|---|
| General support, bugs, how-to | [email protected] |
| Billing, refunds, invoices | [email protected] |
| Privacy, data requests, GDPR | [email protected] |
Response times
Target first response, by plan:
| Plan | First response |
|---|---|
| Free | 2–3 business days |
| Basic | 1 business day |
| Professional | Same business day |
| Enterprise | Same business day |
Payment problem? If you paid but your plan did not activate, email [email protected] with the date and amount. We will fix it manually and confirm the same day — you will not be charged twice.
Before you write
These answer most questions: